End of Trip - 190 St Georges Terrace

Dawn Express is committed to protect your privacy. The policy and process in handling your information is compliant with the Australian Privacy Principles for the fair handling of personal information as set out in the Privacy Act, 1988 and Privacy Amendment (Enhancing Privacy Protection) Act 2012 when these changes came into effect on 12 March 2014.

We collect personal information from you only by lawful and fair means for the purpose of enabling us to conduct our business activities or to let you know about products, services or opportunities that you have towards Dawn Express.

If you require further information on our privacy policy and procedures please contact our Manager, Finance & Administration on  08 9225 5300.

Dawn Express Privacy Policy and Procedures

We are committed to protecting your privacy by keeping your personal information accurate, confidential and secure. To achieve this, the following privacy policy and procedure has been developed.

About Dawn Express and affiliated Company

Dawn Express Partitioning & Construction and its affiliated entity with DEPC (2006) Pty Ltd are bound by and have developed its policy based on the Privacy Act, 1988 and Privacy Amendment (Enhancing Privacy Protection) Act 2012 (effective 12 March 2014).

Website

“Website” means the whole or any part of the web pages located at www.dawnexpress.com and www.dawnexpress.com.au including the layout of this Website, individual elements of the Website design, underlying code elements of this Website; or text, sounds, graphics, animated elements or any other content of this Website.

Website Privacy

The Dawn Express Website use “cookies” to collect information which may include your location and IP address. This Website does not collect personal information about people who access the Website, except where personal information is voluntarily supplied i.e. your name, telephone number and email via interactions with the Contact Us. Our Internet server may automatically record details about any computer used to access the Website (such as the IP address, domain name and browser type), the date and time of access, and details of the information downloaded. This information is used for internal purposes only and to improve this Website. Any other information supplied to us (for example if you send us an email) is treated in accordance with this Privacy Policy & Procedure.

Information Definitions

“Personal information ”means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not about an individual whose identity is apparent, or can reasonable be ascertained, from the information or opinion.

“Sensitive information” means:

1. Information or an opinion about and individual’s:
2. Racial or ethnic origin; or
3. Political opinions; or

• Membership of a political association; or

1. Religious beliefs or affiliations; or
2. Philosophical beliefs; or
3. Membership of a professional or trade association; or

• Membership of a trade union; or
• Sexual preferences or practices; or

1. Criminal record; that is also personal information; or
2. Health information about an individual; or
3. Genetic information about and individual that is not otherwise health information

Source:

PRIVACY ACT 1988 – SECT 6 Interpretation

Collection of your personal information

We only collect personal information from you only through lawful means to reasonable necessary for the Dawn Express business activities.

Some of the types of information we collect including but not limited to:

• The information we collect from you may include your
• Name
• Identity
• Contact details
• Gender
• Martial Status
• Professional Information
• Prequalification Information
• Health Information

We may collect personal information (as defined above) though the following but not limited to:

• Interactions through telephone, fax and emails
• Interactions though correspondence
• Interactions with our website
• When you complete an application
• Interactions through conversations between you and our staff

Additionally, we collect information about you from others, such as service providers, agents, advisers, employers or family members. For example, if you apply for credit, we may need to obtain a credit report or credit reference from a credit reporting body or your nominated referee. We may also collect information about you that is publicly available for example from public registers or social media, or made available by third parties.

The Privacy Act protects your sensitive information such as health information that’s collected on insurance. If we need to obtain this type of information, we will ask for your consent, except where otherwise permitted by law.

How do we use your information?

We collect your information to enable us to effectively and efficiently provide you with our products and services, and to respond to your enquiries. We may collect information for the purposes including but not limited to:

• Facilitate our business operations and exchange products and services to you,
  • Establish your identity and assess applications for products or services
  • Price our products or services
  • Administer our products or services
  • Manage our relationship with you and our clients
  • Manage our risks
  • Contact you when we need to contact you on something important
  • Conduct research to improve our business and improve the client experience
  • Identify and tell you about other products or services that we think may be of interest to you
• We may combine data with our affiliated entity to gain insights
• Fulfil our legal requirements and assist government, law enforcement agencies or regulators
• Provide you or our clients with information about legal developments, events or other products or services that may interest you or them as permitted by law;
• Insurance purposes;
• Manage and account for our services, and to improve the services ;

Who do we exchange your information with?

We may exchange your information with third parties where permitted by law including but not limited to:

• Clients and consultants for tendering or expression of interest purposes
• Service providers, insurers and various consultants
• Those to whom we outsource certain functions, for example, technology support, design and services consultants, insurance brokers
• Guarantors
• Persons involved in arrangements that provide for funding to us, including persons who may acquire rights to our assets (for example loans), investors, advisers, trustees and rating agencies
• Claims-related providers, such as assessors and investigators, who help us with claims.
• Auditors, insurers and re-insurers
• Employers or former employers
• Government and law enforcement agencies or regulators
• Credit reporting bodies and credit providers
• Entities established to help identify illegal activities and prevent fraud

Under 16s and special needs

If you are under 16 or have special needs, we may share your information with your parent or legal guardian or any person appointed to manage your affairs.

Disclose of personal information to overseas recipients

Dawn Express has no intent to disclose personal information to overseas recipients unless required to meet legal requirements.

If your personal information is requested by overseas recipients, Dawn Express will take reasonable actions to ensure that the overseas recipient will comply the Privacy Act, 1988 and Privacy Amendment (Enhancing Privacy Protection) Act 2012. We will seek your consent to meet legal requirements. If Dawn Express is required to disclose your personal information to an overseas recipient it will specify those countries in its notification or otherwise inform the individual.

Security to your personal information

We keep a hard-copy or electronic record on our premises and systems or offsite using trusted third parties. Our security safeguards include:

• Staff Education and Training – We train and keep our staff informed of their privacy obligations.
• Precautionary Measures for Exchanging Information– We ensure appropriate data handling and security measures are implemented when sending information internally and to third parties
• System Security – We use firewalls, Anti-Virus software and ensure adequate password security to prevent unauthorised access.
• Office Security – We protect our premise by employing security systems, alarms, cameras and access passes.
• Data Retention and Disposal –We keep information for as long as required to meet legal obligations and to meet business activities. Data that is no longer required will be disposed in an appropriate and secure manner.

Request for access to your personal information and correction information;

Under the Privacy Act (as amended) you have the right to seek:

• Access to your personal information that we have obtained
• To correct information about you which is inaccurate, incomplete or out of date
• Updated your personal information

To request access to your personal information please contact our Manager, Finance and Administration in writing. (Level 1, 96 Royal Street, East Perth WA 6004)

• We require you to identify yourself before any information is being released
• However we may deny you request for access where:
• The information is frivolous or vexatious
• The access impacts on the privacy of others
• There are existing or anticipated legal proceedings
• Such access can be denied under law or by a law enforcement authority

Our policy is to consider any request for access or correction within a reasonable period. If we deny your request for access we will advise you in writing stating our reasons for rejection of your request. Fees may apply if substantial and extensive hours are required to compile and address your personal information request.

Complaints and breaches of the Australian Privacy Principles

Dawn Express endeavours to ensure that your personal information is managed correctly and you reserve the right to report a complaint. If you are reporting a complaint please contact us in writing by addressing your letter to our Managing Director (Level 1, 96 Royal Street, East Perth WA 6004). Your concerns will be reviewed, addressed and resolved in a timely manner.

Every complaint will be acknowledged within 7 days and we will keep you informed of the progress as to how this complaint will be or has been handled. However, if we are unable to provide a final response within 30 days, we will contact you to explain why and discuss a time frame to resolve the complaint.

 If you are unsatisfied with our complaint resolution, you may redirect your complaint for external dispute resolution.

Terms of Use

These Terms of Use govern the use of this Website (defined below). By using this Website, you agree to the Terms of Use. If you do not agree to these Terms of Use, you should immediately exit this Website. This Website is designed to provide introductory information regarding Dawn Express and should not be relied upon for any purpose. In these Terms of Use and the Privacy Policy, “Website” means the whole or any part of the web pages located at www.dawnexpress.com and www.dawnexpress.com.au include the layout of this Website, individual elements of the Website design, underlying code elements of this Website; or text, sounds, graphics, animated elements or any other content of this Website. You acknowledge that we may use your personal information and data according to our Privacy Statement and the use of Cookie as outlined in the Privacy Statement, which are incorporated herein by this reference.  You hereby agree to the terms of our Privacy Statement including any obligations imposed on you therein.  Dawn Express may change these Terms of Use at any time and from time to time without notice. Any amendment will be effective immediately. Your use of this Website after any amendment constitutes an agreement by you to comply with and be bound by the amended Terms of Use. Accordingly, you should read these Terms of Use from time to time for changes.

Intellectual property rights

Except as expressly provided in these Terms of Use, nothing contained in these terms and conditions shall be construed as conferring any license or right, by implication, estoppel or otherwise, under copyright or other intellectual property rights. You agree that the Content and Web Site are protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. 

Material on Website

The material on this Website (“Material”) is designed to provide a general introduction to Dawn Express only. We update it from time to time. You should not rely on it for any purpose, as information on it may be out of date, inaccurate or may not be suitable for your particular purpose. You are not authorised to copy or use any software, proprietary processes, or technology embodied or described in this Website. Visitors to this Website should not act or refrain from acting on the basis of any of the Material without first contacting Dawn Express.
The Internet is not a secure medium and communications to and from this Website may be intercepted or altered in transit. We do not warrant that the Website is free from anything which may damage any computer which accesses the Website or data on such computer. You will comply with all applicable laws in accessing and using this Website.

Linked Websites

This Website may contain links to Websites of other entities which are hyperlinked from this Website. Those links:

• are provided for convenience only and may not remain current or be maintained;
• should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of the other Websites, or for any information products or services referred to on those Websites.

Your use of any link to Websites of other entities is entirely at your own risk.

Disclaimers

This website is provided as is, and we make no express or implied representations or warranties regarding it.  Without limiting the foregoing, we do not warrant that this website will be secure, error-free, free from viruses or malicious code, or will meet any particular criteria of performance or quality. We expressly disclaim all implied warranties, including, without limitation, warranties of merchantability, title, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy. Your use of this website is at your own risk and you assume full responsibility and risk of loss resulting from your usage, including, without limitation, with respect to loss of service or data. We will not be liable for any direct, indirect, special, incidental, consequential, or punitive damages or any other damages whatsoever, whether in an action of contract, statute, tort (including, without limitation, negligence), or otherwise, relating to or arising out of the use of this website, even if we knew, or should have known, of the possibility of such damages. Certain links on this website may lead to websites, resources or tools maintained by third parties over whom we have no control, including, without limitation, those maintained by other entities within the Dawn Express network or individual personnel of such entities. Without limiting any of the foregoing, we make no express or implied representations or warranties whatsoever regarding such websites, resources and tools, and links to any such websites, resources and tools should not be construed as an endorsement of them or their content by us. Dawn Express is not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this Website or websites of other entities which are hyperlinked from this Website. The above disclaimers and limitations of liability are applicable to the fullest extent permitted by law, whether in contract, statute, tort (including, without limitation, negligence) or otherwise.

Copyright

All copyright in this Website is the property of Dawn Express. All rights are reserved. You may not, other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1986 (Cth) and similar statutes that apply in your location, in any form or by any means:

• distribute, modify, copy, adapt, store, transmit, display, publish or otherwise reproduce in any way any of the material in this Website; or
• commercialise any information, products or services obtained from any part of this Website,

without the express written permission of Dawn Express.

Right to Access

Dawn Express reserves the right, in its sole discretion, to terminate your access to the Dawn Express Website and the related services or any portion thereof at any time, without notice.

Applicable laws

 These Terms of Use are governed by the laws in force in Western Australia and you submit to the non-exclusive jurisdiction of the courts of Western Australia in respect of any proceedings in connection with these Terms of Use or this Website.

Additional Terms

If any portion of these Terms of Use is invalid or unenforceable in any jurisdiction, then (i) in that jurisdiction it shall be re-construed to the maximum effect permitted by law in order to effect its intent as nearly as possible, and the remainder of these Terms of Use shall remain in full force and effect, and (ii) in every other jurisdiction, all of these Terms of Use shall remain in full force and effect. We may revise these Terms of Use at any time in our sole discretion by posting such revised Terms of Use at the Terms of Use link (i.e., this webpage that you are currently viewing) or elsewhere in this Website.  Such revisions shall be effective as to you upon posting, unless explicitly stated by us.  It is your responsibility to be aware of any such revised Terms of Use by checking this webpage.  Your continued use of this Website following changes to these Terms of Use constitutes your agreement to the revised Terms of Use.